Navigator Member Portal & Community
White-label member portal with passwordless magic links. Members manage everything (bookings, billing, community, door credentials) in one branded experience. The hub that replaces three separate apps.
Navigator Member Portal
6 featuresPasswordless Magic-Link Access
Members access the portal via secure magic links. No passwords to remember, no app download required. White-labeled entirely in your brand.
Self-Service Room Booking
Interactive floor plan with real-time availability. Members book meeting rooms, phone booths, and event spaces with membership-tier booking rules and waitlists.
Day-Pass Purchase
Walk-in or online day-pass purchase with automatic WiFi credential provisioning and temporary door access that expires at close of business.
Billing & Invoice Management
Members view invoices, update payment methods, download receipts, and manage recurring billing, all self-service through the portal.
Door Credential Management
View active badges, request temporary QR codes for guests, and see access schedule and history through the portal.
Print Credit Balance
Members check their print balance, view print history, and top up credits directly through the portal. Per-page pricing visible.
Membership Plans & Tiers
6 featuresMulti-Tier Membership Configuration
Hot-desk, dedicated desk, private office, virtual office, and custom plans with configurable features, pricing, and access levels.
Flexible Billing Cycles
Monthly, quarterly, annual, and custom billing periods with prorated changes, mid-cycle upgrades, and automatic renewal.
Add-On Services
Virtual mailing address, mail handling, phone receptionist, premium amenities, parking, and storage as purchasable add-ons.
Paused & Frozen Memberships
Members pause accounts during travel or temporary absences without cancellation. Access revoked during pause, restored on resume.
Corporate & Team Plans
Company-level billing with multiple member seats, shared booking allocations, and consolidated invoicing for enterprise clients.
Membership Tier Catalog (Purview)
Visual catalog of all available plans with features, pricing, and comparison. Prospects browse and self-select during sign-up.
Community & Networking
5 featuresSearchable Member Directory
Profiles with company, role, expertise, and social links. Members discover collaborators and networking opportunities.
Interest Groups
Create groups around shared interests, industries, or projects. Group messaging, shared calendars, and dedicated event streams.
Networking Matching
Intelligent recommendations for member introductions based on industry, expertise, and stated interests.
Community Feed
In-portal activity feed with announcements, event highlights, member milestones, and community updates.
Member Referral Program (Circle)
Reward members for bringing new sign-ups with automated tracking, credit issuance, and referral performance dashboards.
Onboarding & Retention
5 featuresAutomated Onboarding Sequence
Welcome email, house rules, WiFi setup guide, community directory introduction, and first-week check-in, all automated via Mail.
Engagement Scoring
Track bookings, event attendance, portal activity, and community participation per member. Score calculated automatically.
At-Risk Member Identification
Members with declining bookings, portal inactivity, or missed events flagged automatically with suggested re-engagement actions.
Retention Campaigns
Automated re-engagement sequences for inactive members with personalized upgrade offers and community event invitations.
Usage Analytics Per Member
Space visits, peak hours, booking frequency, and engagement trends visualized per member for community manager review.
One Portal, Everything a Member Needs
Room booking, billing, door credentials, print credits, community events, and member directory, all in one white-label portal with passwordless magic links. No app download. No separate logins. Your brand, your domain.
- ✓Passwordless magic-link access
- ✓Self-service room booking and billing
- ✓Door credential and print credit management
- ✓Community directory and event RSVP
Community That Drives Retention
Member directory, interest groups, networking matching, referral programs, and engagement scoring. Know which members are thriving and which are at risk. The community features that keep members renewing month after month.
- ✓Searchable member directory
- ✓Interest groups and networking matching
- ✓Engagement scoring and at-risk flagging
- ✓Automated referral program (Circle)