Member Portal & Video
Self-service portal with class booking, membership management, workout tracking, challenge leaderboards, digital door keys, and an on-demand video library. Native video conferencing for live virtual classes, no downloads required.
Navigator Member Portal
6 featuresClass Booking & Waitlists
Browse the full class schedule, book spots, join waitlists, and cancel. All from the member's phone. Automatic promotion when a spot opens.
Membership Self-Service
Members view their plan, upgrade or downgrade tiers, request a freeze, update payment methods, and download billing history. No front desk call needed.
Digital Door Keys
Apple Wallet and Android digital keys generated automatically with membership activation. Keys expire instantly when a membership lapses or is cancelled.
Workout Tracking & Body Metrics
Members log workouts, track body measurements, set fitness goals, and view progress charts. Trainers see the same data for program adjustments.
Challenge Participation
Join gym-wide challenges, view real-time leaderboards, earn achievement badges, and share results with the community feed.
Staff Messaging
Direct message trainers, front desk, or management through the portal. Conversation history persists. No lost texts or forgotten voicemails.
On-Demand Video Library
4 featuresVOD Content Management
Upload workout videos, nutrition guides, and technique tutorials. Organize by category, difficulty, instructor, and duration.
Member Access Control
Gate video content by membership tier. Premium members get the full library, basic members get a curated selection. Upsell trigger built in.
Progress Tracking
Members mark videos as completed, bookmark favorites, and follow structured multi-week programs. Trainers assign specific videos to client programs.
Revenue Extension
Sell access to your video library as a standalone subscription for remote members or former members. Revenue beyond your four walls.
Live Virtual Classes
4 featuresNative Video Conferencing
Browser-based video for live classes. No Zoom subscription, no app download, no third-party account. Members click and join from Navigator.
Hybrid Class Support
Run a class with 20 people in the studio and 15 joining remotely. One calendar entry, one roster, one attendance record.
Screen Sharing & Demo
Instructors share technique videos, workout plans, or nutrition slides during virtual sessions. Interactive, not just a camera feed.
Recording & Replay
Record live classes and add them to the VOD library automatically. Members who missed the live session watch the replay on their own schedule.
Branded Experience
4 featuresCustom Branding
Your logo, colors, and typography on the member portal. Members see your brand. Not Calisto's. White-label experience across web and mobile.
Push Notifications
Class reminders, billing alerts, challenge updates, and promotional offers delivered as push notifications to the member's device.
Review & Feedback
Members rate classes and trainers directly in the portal. Feedback routes to management dashboards, not public review sites.
Document Signing
Waivers, contracts, and policy updates signed digitally through the portal. Members complete paperwork before they walk through the door.
The Portal Members Actually Use
Class booking, billing management, digital keys, workout tracking, and challenge leaderboards. Everything a member needs in one place. Not a stripped-down afterthought bolted onto a management platform.
Revenue Beyond Four Walls
Live virtual classes and an on-demand video library extend your reach to remote members, travelers, and former members who moved away. A new revenue stream that costs nothing to scale.